Zenzele

Deliveries
Delivery Lead times :
Zenzele will endeavour to do all deliveries as soon as possible. Please note however that delivery lead times
are subject to availability of product and trucks, weather conditions and receipt of payment.
Full loads (200 m2 pavers, 10 000 bricks) receive preference over part loads.
Please contact Anita at dispatch 079 4911 809 to confirm delivery dates and availability of transport.
Offloading
To avoid problems we do need contact details of a responsible person on your site.
Bricks and pavers can only be offloaded on a level area, next to the truck.
Trucks may NOT enter customer's property or offload over boundary walls or fences, unless the customer
agrees in writing. Should this be required, it is then done at customer's own risk, and Zenzele Bricks cannot
be held responsible for resulting damages to buildings, paving, gates, fences or any other property or
person.
Access to Site
It is the responsibility of the customer to notify our Sales Person (at the time of purchase) of any difficulties
to access the delivery site. This includes panhandles, small pavements, poor road conditions, steep slopes
dead ends, etc. If in doubt please ask for a site inspection. Ensure that there is enough space for the load.
Should you live in a Security Complex, please advise our Sales Person of the policies of the complex relating
to acceptable truck sizes, labour, delivery days and delivery times. Delivery charges will not be refunded if a
delivery cannot be done due to problems at the customer's site. A new delivery charge will be due for a
repeat delivery of a returned consignment.
Breakages
Breakages: Due to the nature of the product, please accept that breakages will occur during the normal
transportation of goods from the factory to the site. Allow the following breakage percentages:
Plaster Bricks up to 8%. Face Bricks up to 5%. Paving Bricks up to 5%
No breakage claims will be accepted for breakages falling within the above limits.